ACCESSIBILITY STATEMENT
ENGIE Mobilités Électriques undertakes to make its website accessible according to Article 47 of French Law No. 2005-102 of 11 February 2005.
As such, it intends to implement the following strategy and actions
- Multi-year plan: in progress
- Action plan: in progress
This accessibility statement is applicable to the www.engie-vianeo.com. website.
Compliance status
The website www.engie-vianeo.com does not comply with the general accessibility improvement reference framework as there are no valid audit results to assess compliance with the criteria. Therefore, there are no non-compliances or exemptions listed below
Test results
In the absence of a compliance audit, no test results were obtained.
Non-accessible content
The content listed below is not accessible for the following reasons:
Non-compliance
- In the absence of an audit, it is assumed that all content will be considered as inaccessible.
Exemptions for disproportionate burden
- In the absence of an audit, no exemption has been established.
Content not subject to accessibility requirements
- In the absence of an audit, no content was identified as falling outside the scope of the applicable legislation.
Preparation of this accessibility statement
This statement was drawn up on 31 May 2023.
Technologies used to create the www.engie-vianeo.com website
- In the absence of an audit, no technology was used.
Test environment
- In the absence of an audit, no test environment was used.
Tools used during the assessment
- In the absence of an audit, no tools were used during the assessment.
Website pages subject to compliance check
- In the absence of an audit, no website pages were checked for compliance.
Feedback and contact
If you are unable to access content or a service, contact the website manager to be redirected towards an accessible alternative or to obtain the content in a different format.
- Send us a message on www.engie-vianeo.com/en/help-and-support/ ou à hubassist.eres@engie.com
- Contact ENGIE Mobilités Electriques www.engie-vianeo.com/en/help-and-support/
Appeal procedures
This procedure is applicable in the following case.
You have notified the website manager of a lack of accessibility that is preventing you from accessing content or one of the services on the portal and you have not received a satisfactory response.
- Send a message to the Défenseur des droits ombudsman (https://formulaire.defenseurdesdroits.fr)
- Contact your region’s Défenseur des droits representative (www.defenseurdesdroits.fr/saisir/delegues)
- Send a letter (free – no stamp required) Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07